Microsoft 365 and email
Mailboxes, shared mailboxes, admin access, MFA, password resets, staff leavers and account security.
Home / Hospitality IT support
Support for the back office and the barIT support for venues that cannot afford messy ownership.
A pub or venue can be left exposed when nobody knows who controls the domain, email, Microsoft 365, Wi‑Fi controller, CCTV app, website, router or EPOS admin. We help put control and support back in one place.
Venue IT is more than laptops.
Hospitality IT support needs to understand trading systems, public access, staff turnover, supplier dependencies and physical security. A normal office support model often misses the awkward parts of a venue.
Domains and websites
Registrar access, DNS, website hosting, forms, analytics, email deliverability and ownership checks.
Wi‑Fi and network support
Routers, switches, access points, guest Wi‑Fi, card machine network path and basic remote monitoring.
CCTV and access apps
Owner/manager access, app handover, remote viewing, staff permissions and link to camera/access control suppliers.
Supplier coordination
Clear notes for broadband, EPOS, payment, CCTV, website and telecoms suppliers so faults do not bounce endlessly.
Documentation
Simple records of accounts, hardware, support contacts, renewal dates, passwords and what to do when something fails.
Monthly support can include
- Remote support for day-to-day IT issues
- Microsoft 365 account administration
- Domain and DNS management
- Supplier handover and access recovery
- Wi‑Fi and network documentation
- CCTV/access app support coordination
- Basic security improvements and MFA
- Planned upgrades and lifecycle notes
The aim is control.
Even when specialist suppliers remain involved, the venue should know who owns each system, how access is recovered, and what information staff need when something breaks.