Does online ordering need to replace our EPOS?

No. A sensible first step can be a focused order form for one use case such as functions, pre-orders, Christmas menus or click-and-collect.

Yes. Order flows can include Stripe payments, deposits, full pre-payment or enquiry-only forms depending on the venue.

Can staff edit the menu?

Yes. A simple admin area can be built so staff can manage menu items, prices, availability, capacity limits and order status.

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Ordering without marketplace lock-in

Online ordering and pre-orders for venues that need control.

Useful for private events, food service, collection slots, pre-paid menus, catering orders, Christmas menus, function rooms and venues that want a branded order flow without handing everything to a marketplace.

Ask about ordering EPOS and kitchen screens

Start with one profitable use case.

Trying to replace everything at once creates friction. A better first move is often one controlled flow: functions, platter orders, match-day pre-orders, Christmas menus, private hire, takeaway collections or staff lunch runs.

Private events

Pre-order food, drinks packages or add-ons before a function so the venue can plan stock and staffing.

Food service

Click-and-collect style ordering for pubs with food, kitchen windows or busy lunch trade.

Seasonal menus

Christmas, race days, sports events, comedy nights or ticketed nights where the menu changes for a fixed period.

Catering orders

Structured order forms for platters, buffet menus, office lunches and repeat trade.

Important features

Simple menu categories
Modifiers and add-ons
Allergen and customer notes
Capacity limits by day or slot
Payment or deposit options
Order confirmation emails
Kitchen/admin order list
Analytics and conversion tracking
CRM lead capture for enquiries
Exportable order data

This does not need to replace your EPOS on day one.

For many venues, the best starting point is a controlled order or enquiry flow for one specific use case, then connect more systems later if it proves useful.

Conversion details that matter

Problem	Better approach
Too many choices at once	Build short, clear menus with guided modifiers and obvious add-ons.
Customers abandon because collection times are unclear	Use capacity limits, time slots and clear confirmation messages.
Staff miss notes or allergens	Highlight customer notes and allergen fields in the admin/kitchen view.
Owner cannot track value	Track order source, revenue, abandoned enquiry paths and repeat customers.